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Nameservers are how the internet figures out which DNS provider is authoritative for your domain. By default, your domain uses whatever nameservers your registrar assigned it. Switching to WP Stratos-managed nameservers hands DNS authority over to a Cloudflare-backed network, letting you manage every DNS record (A, CNAME, MX, TXT, and more) directly inside the Cloud Panel.

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Your Nameservers Are Generated Per Domain

Unlike a lot of hosts, WP Stratos doesn’t hand every customer the same two nameserver addresses. Each domain you connect gets its own unique pair, generated when you open the Set Your Domain window and expand Set Nameservers. They’ll look something like norm.ns.cloudflare.com and thea.ns.cloudflare.com, but the actual values are specific to your domain and will be different the next time you connect a different one.
Always copy the exact nameserver values shown to you in the Cloud Panel for the domain you’re working on. Don’t reuse a pair from a previous setup, a colleague’s screenshot, or an old support ticket, they won’t be authoritative for your domain.

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How to Update Nameservers

The exact menu labels vary by registrar, but the process is the same everywhere: find the nameserver settings for your domain, remove whatever is there now, and add the pair shown in your Cloud Panel.
1

Open Change Domain in the Cloud Panel

In cloud.wpstratos.com, open your site, click Change Domain, and expand Set Nameservers in the Set Your Domain window. Note the two nameserver values shown there, you’ll need them in a moment.
2

Log in to your registrar

Sign in to your domain registrar’s control panel or account dashboard.
3

Locate your domain

Find the domain you want to update in your list of registered domains and open its settings.
4

Find the nameserver settings

Look for a section labelled Nameservers, DNS Settings, or Name Server Management. This is sometimes nested under Advanced Settings or Domain Management.
5

Switch to custom nameservers

If your registrar defaults to its own nameservers, select the option for Custom, Other, or Use my own nameservers.
6

Replace existing nameservers

Remove the nameservers currently listed and enter the two values you copied from the Cloud Panel.
7

Save your changes

Click Save or Update. Your registrar may send a confirmation email or ask you to verify the change.
Changing nameservers can cause a period of DNS disruption for your domain, usually somewhere between 2 minutes and a few hours, though it can occasionally stretch further depending on your previous TTL settings. During that window, some visitors may reach your old hosting provider while others reach WP Stratos. Plan nameserver changes during a low-traffic period and give any stakeholders a heads up.

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After Updating Nameservers

Once your nameserver change has propagated, WP Stratos becomes fully authoritative for your domain’s DNS. However, DNS records from your previous provider are not automatically imported. You’ll need to manually recreate any records you rely on, such as MX records for email or CNAME records for third-party services, inside the Cloud Panel. Before you make the switch, write down (or export) every record at your current provider so you can recreate them without a gap. Pay special attention to MX records, since losing those means incoming email stops the moment the change propagates, and to TXT records for SPF, DKIM, DMARC, and any domain verification you have in place. Add MX records first once you’re in the new DNS manager, since email is the most time-sensitive thing to get right. See the DNS Configuration guide for instructions on adding records in the Cloud Panel.

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Next Steps

Connect a Domain

Add a custom domain to your site and walk through the full domain connection process.

DNS Configuration

Add and manage A, CNAME, MX, TXT, and other DNS records directly in the Cloud Panel.

SSL Certificates

Learn how WP Stratos automatically provisions and renews SSL certificates for your domain.
Last modified on August 24, 2026