Skip to main content
The Server Info page gives you a complete, real-time snapshot of your site’s hosting environment. You’ll find it useful any time you need to check whether a required PHP extension is loaded, confirm which PHP version is currently active, or gather technical details before contacting support. Everything is displayed in a single screen and can be copied to your clipboard with one click — no SSH access or server-side inspection required.

​
What’s Displayed

This section covers the core software stack your site runs on:
  • PHP Version — the PHP version currently active for your site
  • Web Server — the server software handling your requests (LiteSpeed or Nginx, depending on your plan)
  • MySQL / MariaDB Version — the database engine version
  • WordPress Version — the version of WordPress installed on your site
Use this section to quickly confirm your environment meets a plugin’s minimum requirements before installing it.
This section displays the core WordPress address configuration:
  • Site URL — the URL configured as siteurl in WordPress (used for loading core files)
  • WordPress Address — the URL configured as home in WordPress (used for the front end)
  • Active Theme — the name of the currently active theme, along with its parent theme if a child theme is in use
If your site URL and WordPress address differ, you’ll be able to spot the discrepancy here immediately.
This section lists the PHP configuration values currently active on your server — meaning the values actually in effect at runtime, which may differ from what you last saved if a plugin or wp-config.php override is present. Displayed values include:
  • memory_limit
  • max_execution_time
  • upload_max_filesize
  • post_max_size
  • max_input_vars
  • Additional php.ini directives relevant to WordPress performance
Use this section to verify that a change made in PHP Settings has taken effect as expected.
This section lists every PHP extension currently loaded on your server. You can scan the list to check whether a specific extension your plugin or theme requires — such as imagick, intl, zip, sodium, or redis — is available before attempting to install or activate it.
This section lists the plugins installed in /wp-content/mu-plugins. Must-use plugins load automatically on every request and cannot be deactivated from the standard Plugins screen. WP Stratos uses this location for platform-level plugins, including WP Stratos Environment itself. Reviewing this list helps you understand which functionality is always active on your site regardless of what appears in the regular plugin list.

​
Copying System Info for Support

When you contact WP Stratos support, including a copy of your System Info dramatically reduces the time needed to diagnose your issue. Instead of asking you a series of follow-up questions about your environment, the support team can see your full stack details immediately.
1

Open Server Info

In your WordPress admin, click WP Stratos Environment in the left sidebar, then select Server Info.
2

Copy your system information

Click the Copy System Info button at the top of the page. All displayed environment details are instantly copied to your clipboard as plain text.
3

Paste into your support request

Open a new support ticket or email and paste the copied text into the message body. The support team can then see your full environment at a glance.
When contacting WP Stratos support, always include a copy of your System Info. It helps the team identify environment-specific issues — such as a missing PHP extension or a PHP version incompatibility — without needing to ask for details separately, getting your issue resolved faster.
Server Info is read-only. Nothing on this page can be edited directly. To change PHP configuration values such as memory limit, max execution time, or PHP version, navigate to the PHP Settings tab.

Related topics

Frequently Asked Questions About WP Stratos HostingWP Stratos Environment: Manage Your PHP & Server ConfigWhy WP Stratos Managed Plugins Reactivate AutomaticallyWP Stratos Cloud Panel: Your Hosting Control CenterWP Postman Email Logs: View Delivery History and Errors